How do I Care for My Shana Kroiz Jewelry
Always remove your jewelry before swimming, sports, or when using harsh chemicals, applying beauty products, or entering extreme temperatures. Store sterling silver jewelry in an airtight plastic bag to avoid tarnish.
18k vermeil: About Our Vermeil most mass-manufactured jewelry has a thin gold “wash” that wears off over time. Our vermeil is 150-microns thick allowing for daily use without showing signs of wear. We guarantee our gem quality heavy plated vermeil!
This surface needs no polishing, if it does get dirty with hand lotions, just wash with soap and water and a soft toothbrush.
If you ever have any problems with your vermeil surface, please return and I will re-vermeil as I stand behind the surfaces of all my work.
Oxidized surfaces: Do not clean or polish as this will remove oxidation. Over time oxidation will get removed on high spots to reveal the base silver or copper. Some clients love this natural evolution, but I am happy re-oxidize. To arrange for refinishing just call 410-499-7577 or contact me to arrange for shipping. The only charge is return shipping.
Silver: If your piece needs to be polished, use a dry rouge cloth on all highly polished areas, and a toothbrush and soap on matte or satin finishes. If you are uncomfortable doing by yourself I am happy clean for you. To arrange for cleaning just call 410-499-7577 or contact me to arrange for shipping. The only charge is return shipping.
Double Sided Earrings the best way to put these on is to put the front though ear hole like usual and when connecting the back bring the back half to the back of your ear lobe and feel for the indent in the rubber clutch. Once the post is centered in the divot, I recommend twisting the post into the back half of the earring. (Note: the14k post is bent on an angle on purpose, this is so the post remains in the center of the rubber backing). I recommend practicing a few times before you actually put in your ear. Once you get the hang of it, you will find these easier than any other earring catch. If it is tight, ad a touch of Vaseline for lubrication, though your natural oils will do this after a few wears. All my post are 14k white gold, which is very strong. If a post ever breaks I will repair, just call 410-499-7577 or contact me to arrange for shipping. The only charge is return shipping.
Poly Enamel coating offers a durable, chip-resistant finish but should be treated nicely and can be cleaned with simple soap and water. Any exposed metal can be cleaned with a general-use jewelry polishing cloth.
Double Sided Earrings
How Do I Put On The Double Sided Earrings?
The best way to put these on is to put the front through the ear hole like usual and when connecting the back, bring the back half to the back of your ear lobe and feel for the indent in the rubber clutch. Once the post is centered in the divot, I recommend twisting the post into the back half of the earring. (Note: the14k post is bent on an angle on purpose, this is so the post remains in the center of the rubber backing). I recommend practicing a few times before you actually put earrings in your ear. Once you get the hang of it, you will find these easier than any other earring catch. If it is too tight, add a touch of Vaseline for lubrication, though your natural oils will do this after a few wears. All my post are 14k white gold, which is very strong. If a post ever breaks I will repair, just call 410-499-7577 or contact me to arrange for shipping. The only charge is return shipping.
Help! I broke my piece! Can you fix it? I stand behind my work 100%, however, the Poly enamels are fragile so please handle with care. I will repair all pieces that are damaged with normal wear and tear.